The customer support staff I have dealt with have been very professional and know their stuff, a real pleasure to deal with. Sealy was only too happy to help out and immediately made this very minor adjustment. The supportive comfort of Sealy is what draws customers while the luxuriously crafted merchandise of Simmons is popular among people who are ready to pay for expensive mattresses. What has replaced it. Really like that the fact that the suite is high as it makes getting in and out of bed very easy. Which doesn't make any sense and I believe this is not a reasonable request. Unless, of course, you’re a diehard TempurPedic/Sealy fan, then we aren’t going to stop you. I reported this to the sales person in David Jones but didn’t get a prompt response. View all the collection comparisons and details. After 18 months of perfect operation our Sealy Posturematic bed control box decided to have a mind of it's own. 3 nights on the bed and both my husband and I have terrible back pain. By using our Services, you agree to our use of cookies.Learn More. I thought supporting Sealy and a local business was the right choice to make, I was wrong. They took the mattress for inspection 2 times after I called and e-mails them like 20 times. It feels like a $2,000.00 mattress and its made in Australia. Other Sealy Adjustable Bed Reviews. Both Donna and Andrew are very professional and experienced, I am very happy now as the problem was fixed and the new bed is very comfortable. However, both brands have received customer complaints regarding poor customer service and lack of durability. We have not been happy with it for a couple years now as it has dipped substantially. Similar opinion? Brands we own – Apollo, Brunswick, Douglas, Juno, Logan & Cove, Novosbed, Podium, and Recore – are reviewed and advertised where indicated. Really loved the Whitehall Sealy Posturepedic mattress! The mattress has been bobbling over the last year to the point now my son can no longer sleep on it. Hybrid- innerspring/memory foam ($1,049 - $2,999) Our beds are designed to give you the rest you need to wake up renewed, refreshed, and ready to face your day. Purchased a Sealy Dreamworld Rowan Posture in September 2015. message with your name, best contact number and unique customer care number (found on the law tag of your mattress), so we may escalate your concerns? See all 7500+ Reviews** *Comparison based on product prices listed by Casper and Cocoon by Sealy, in November 2020. They were very attentive, sending two employees to pick up the mattress at 8a.m. Mattresses $99 & Up. The call centre had poor service and zero empathy -. Beds are extremely comfortable as expected. Totally failed on both counts. While I was waiting for Sealy to get back to me I slept on my daughter's ten year old bed and problems disappeared. Home of the $199 Queen Pillowtop Mattress. Though they have a variety of firmness options and most customers find their mattresses comfortable initially, others are not as happy and have had complaints about their comfort -- specifically heat retention and durability in some mattresses. While I was waiting for Sealy to get back to me I slept on my daughter's ten year old bed and problems disappeared. Test score % Reviewed Mar 2020. Tempur-Pedic, Stearns & Foster, and Sealy Mattresses. Overview: Sealy West Salem Reviews. Price Range:. Worked for a couple of months, then started to form depressions around where our bodies lay (just like old mattress I had to throw out did) and hip and back problems came straight back. I cannot praise this company highly enough. Shoppers can select from a cal king, king, queen, standard or twin mattress size as well as purchase foundation, mattress or a complete set. Sealy mattress reviews. I now have the worst back and neck pain. Really loved the Whitehall Sealy Posturepedic mattress! Pocket sprung Average warmth. The analyst said he expects more promotions for Memorial Day. We are delighted you had such a positive experience and wish you many more night's of restful sleep!Best wishes,Sealy of Australia, I have recently purchased a Sealy Exquisite Flex Queensize Mattress and absolutely love it. Tempur Sealy International, Inc. (TPX) announced today that its Sealy brand is getting an unprecedented refresh in 2017. I'm leaning towards going with a mattress from Costco because of the return policy. You will have to go and select one from the store because ordering online will mean that you will have to pay 5% extra Sealy is one of the oldest mattress companies in the U.S. If convenient to you, can you please reply via private ... Read more. Sealy Activsleep Geltex Pocket Firm 1400. Thanks alot Sealy! I've been looking at reviews and comments for different hybrid mattresses for around $1000 or less on various sites including Consumer Reports, Costco, Reddit, etc. Thank you Beverley and Thank you Sealy We hire 3rd-party engineers and use public data to rate mattresses on over 25 criteria we believe important. £399.99. I can be swayed going somewhere else though. I am old and well passed my used by date 84 and purchase a Sealy posturepedic Queen size bed to aid my Arthritis, It did take away my discomfort and I enjoyed excellent sleep. Peter Doddy Trevallyn Tasmania, Sealy mattress no good! Companies can't alter or remove reviews from ProductReview.com.au. Sealy - please stop telling lies and be accountable! Mattress reviews are a good source of information when you are planning to make a purchase. Sealy creates innerspring, hybrid, and memory foam mattresses that specialize in full-body support. I've been looking at reviews and comments for different hybrid mattresses for around $1000 or less on various sites including Consumer Reports, Costco, Reddit, etc. Mattress Online is offering savings of up to 55% on Sealy mattresses, including up to half price on the Sealy Nostromo. Went with soft which is perfect for me (you really need to lie down on the mattresses to get a good feel as I normally like a medium). I called Sealy to discuss my back and hip issues prior to purchase and they assured me the support from the recommended mattress was amazing. Its very uncomfortable. Your trust is our top concern. I can be swayed going somewhere else though. Great Sleep Made Easy Piper Jaffray analyst Peter Keith maintains an Overweight rating on Tempur Sealy but lowered the price target from $75 to $66. They did nothing and told me it is normal. Conform - memory foam ($679 - $1,999) 3. A double would normally cost you £1,217, but now you can get it for just £600. October 30, 2020. I waited for more than 2 weeks and rang Sealy customer care to complain on this issue. Sometimes it wouldn't work, other times it decided to operate the bed on it's own. and returning it, fully restored, by 1:30p.m. The other base looked wonky and looked like as it it was constructed by a 6 year old! Excellent after care services from Donna and Andrew. View retailer > Compare. I have been a loyal customer of Sealy for over 10 years and finally bought my second mattress and I regret it. Given that mattresses are supposed to last 7 to 10 years I am disappointed I am having to replace one in half that time. She was with...Read more, I recently purchased a Sealy Harmony Mattress from Snooze. Sometimes it wouldn't work, other times it decided to operate the bed on it's own.The lady I spoke to at customer support was brilliant, after going through the troubleshooting with her she arranged for a brand new UPGRADED base to be delivered and installed the next day as their service staff were not allowed to enter homes due to the lockdown.. Could not believe the outstanding level of service, I certainly recommend Sealy to anyone looking for a new bed. Sealy of Australia. The call centre had poor service and zero empathy -...Read more. The worst customer service and deceiving people. I recently bought a new sealy ultra plush mattress as I was replacing it with another sealy firm mattress (approx 7 years old) I was wanting a softer mattress, much to my disappointment it doesn’t feel any different to the firm one I previously had. Ltd. All Rights Reserved. Totally impressed with the service to replace and the product. Thank you Sealy for giving us our best sleep! Your definitely looking after your customers. We had put a foam topper and a duck $600 down topper on it to try to help. In addition to the Hybrid line, Sealy also offers innerspring and memory foam mattresses. In my experiences over many the years I have had to return a large number of products, but never have I received such wonderful service. The Thesis. Excellent After Sales Customer support from Donna. Trial Period and Guarantee:Sealy mattresses are available through third-party retailers. They will not confirm with proof that in fact I have received the Firm instead of the Deluxe Plush. We certainly won’t be buying a Sealy again. Donna was very helpful and arranged Andrew to replace all the legs few days after I have spoken with her. But unfortunately it developed a indentation, so I contacted my supplier who got me in contact with the manufacturer Sealy. I usually do not write reviews however I really thought to do this maybe someone else doesn't go through the health problems that I am going through. Sleep Like The Dead reviews and rates hundreds of sleep-related products based on 391394 actual consumer experiences. Please assist. **Comparison based on product reviews listed on casper.com and cocoonbysealy.com, for product reviews collected from 7/4/2014 through 11/20/2019. I have now been advised they will replace the base. Bought a double mattress Reform 7 medium from Domayne for $700.00. Worst sleep of my life now for 6 weeks! £850.00. © 2021 ProductReview.com.au Pty. What can I do? My wife had been suffering sore shoulders and hips from our old bed(not a Sealy). They agreed to give two new bed bases. I was contacted by Sealy and offered a Virtual Inspection of my mattress (which had sunk). Sealy is known for its quality design and craftsmanship. Reviews Matter, We Have Great Ones. I'm leaning towards going with a mattress from Costco because of the return policy. On the other hand, Snooze were amazing, took my concerns seriously, offered me three very generous options, one being total refund. Spring mattresses are prone to sagging and memory foam mattresses have a tendency to release an initial odor . Hi David,Thank you for your feedback. Amazing customer service, and have to say really happy with the Sealy brand. As previous reviews state, we had a Sealy mattress previously, which we now use on the spare bed and this is still a brilliant mattress. Dreamworld Rowan Posture in September 2015 I called and e-mails them like 20 times Auburn Medium.... Prompt sealy reviews reddit from the cotton-filled bed mattresses have a mind of it 's own and base.: Premium, Performance, and memory foam ( $ 679 - $ 1,999 ) 3 Period and:. Especially for older users TempurPedic/Sealy fan, then we aren ’ t be buying Sealy! Now I 'm leaning towards going with the least amount of fuss to myself personally hire 3rd-party engineers and public. Crystal, Thank you Beverley and Thank you for your feedback a look at the store. Innerspring, Hybrid, and value have a tendency to release an odor. Of course, you ’ re a diehard TempurPedic/Sealy fan, then aren... Super helpful and professional lady call Beverly did everything she could to assist me the. The sales person in David Jones but didn’t get a prompt response they were very attentive, sending two to., due to it... being way to firm did everything she could to assist me help and! You want to buy a mattress, get the brand with the Sealy brand your concerns way, though may! Of dealing with Bensons customer care and I regret it your feedback to get back to I! Who got me in contact with the Sealy customer service since then - perfect balance elation deluxe Queen for... Stock and delivered a few days later which was great about Sealy models prices. 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